{"id":11589,"date":"2024-01-09T17:46:07","date_gmt":"2024-01-09T16:46:07","guid":{"rendered":"https:\/\/www.telkab.pl\/?page_id=11589"},"modified":"2024-01-09T17:46:07","modified_gmt":"2024-01-09T16:46:07","slug":"szybka_pomoc","status":"publish","type":"page","link":"https:\/\/www.telkab.pl\/index.php\/szybka_pomoc\/","title":{"rendered":"Szybka pomoc"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row margin_top=&#8221;-80&#8243; full_width_row=&#8221;true&#8221; css=&#8221;.vc_custom_1704797003221{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;11584&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; image_hovers=&#8221;false&#8221;]<div class=\"ult-spacer spacer-6a096137b0e6e\" data-id=\"6a096137b0e6e\" data-height=\"10\" data-height-mobile=\"5\" data-height-tab=\"5\" data-height-tab-portrait=\"5\" data-height-mobile-landscape=\"5\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;]<div class=\"ult-spacer spacer-6a096137b0e9e\" data-id=\"6a096137b0e9e\" data-height=\"10\" data-height-mobile=\"5\" data-height-tab=\"5\" data-height-tab-portrait=\"5\" data-height-mobile-landscape=\"5\" style=\"clear:both;display:block;\"><\/div>[vc_column_text]<\/p>\n<h2><strong>Szybka pomoc<\/strong><\/h2>\n<p><strong>Problem z po\u0142\u0105czeniem internetowym:<\/strong><\/p>\n<ul>\n<li><strong>Sprawd\u017a po\u0142\u0105czenie:<\/strong> Upewnij si\u0119, \u017ce wszystkie kable s\u0105 poprawnie pod\u0142\u0105czone do modemu i gniazda \u015bciennego. W przypadku us\u0142ugi dostarczonej kablem koncentrycznym dokr\u0119\u0107 ostro\u017cnie wszystkie z\u0142\u0105cza. Je\u015bli jeste\u015b abonentem us\u0142ugi \u015bwiat\u0142ow\u00f3d do mieszkania upewnij si\u0119 \u017ce \u015bwiat\u0142ow\u00f3d po\u0142\u0105czeniowy pomi\u0119dzy gniazdem a modem jest prawid\u0142owo doci\u015bni\u0119ty &#8211; s\u0142ycha\u0107 w\u00f3wczas charakterystyczne klikni\u0119cie. Zachowaj jednak szczeg\u00f3ln\u0105 ostro\u017cno\u015b\u0107 i pami\u0119taj \u017ce zar\u00f3wno z\u0142\u0105cza jak i sam kabel \u015bwiat\u0142owodowy jest bardzo delikatny, \u0142atwo go zabrudzi\u0107 i\u00a0 nie jest odporny na wyginanie.<\/li>\n<li><strong>Restart urz\u0105dzenia:<\/strong> Wy\u0142\u0105cz modem i router z zasilania na co najmniej 30 sekund, a nast\u0119pnie ponownie pod\u0142\u0105cz i uruchom. Teraz poczekaj a\u017c urz\u0105dzenie uruchomi si\u0119. Proces ten mo\u017ce potrwa\u0107 niekiedy do 5 minut.<\/li>\n<li><strong>Test pr\u0119dko\u015bci:<\/strong> Odwied\u017a certyfikowan\u0105 stron\u0119 UKE <a href=\"https:\/\/pro.speedtest.pl\/\">https:\/\/pro.speedtest.pl\/<\/a>\u00a0 z testem pr\u0119dko\u015bci, aby sprawdzi\u0107, czy Tw\u00f3j Internet dzia\u0142a z oczekiwan\u0105 szybko\u015bci\u0105. Tester pomo\u017ce Ci te\u017c ustali\u0107 i rozwi\u0105za\u0107 ewentualne problemy z komputerem.<\/li>\n<\/ul>\n<p><strong>Problem z odbiorem telewizji cyfrowej DVB-C:<\/strong><\/p>\n<ul>\n<li><strong>Restart dekodera:<\/strong> Wy\u0142\u0105cz dekoder z zasilania, odczekaj chwil\u0119, a nast\u0119pnie w\u0142\u0105cz go ponownie.<\/li>\n<li><strong>Sprawd\u017a kart\u0119 dost\u0119pu:<\/strong> Upewnij si\u0119, \u017ce karta dost\u0119pu jest prawid\u0142owo w\u0142o\u017cona do modu\u0142u CI lub dekodera.<\/li>\n<li><strong>Przeskanuj kana\u0142y:<\/strong> Je\u015bli brakuje kana\u0142\u00f3w, przeskanuj je ponownie za pomoc\u0105 funkcji automatycznego wyszukiwania w ustawieniach dekodera.<\/li>\n<\/ul>\n<p><strong><br \/>\nProblem z us\u0142ug\u0105 IPTV:<\/strong><\/p>\n<ul>\n<li><strong>Sprawdzenie po\u0142\u0105czenia sieciowego:<\/strong> Upewnij si\u0119, \u017ce Twoje urz\u0105dzenie IPTV jest prawid\u0142owo pod\u0142\u0105czone do modemu i czy kabel przy\u0142\u0105czeniowy znajduje si\u0119 w porcie numer 4.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<strong>Wybierz jedn\u0105 z opcji<\/strong><\/p>\n<ul>\n<li><a title=\"Problemy z Wi-Fi\" href=\"https:\/\/www.telkab.pl\/index.php\/problemy-z-wi-fi\/\">Problemy z Wi-Fi<\/a><\/li>\n<li class=\"options\"><a href=\"https:\/\/www.telkab.pl\/index.php\/instrukcje-do-dekoderow\/\">Instrukcje do dekoder\u00f3w DVB-C<\/a><\/li>\n<li class=\"options\"><a title=\"Strojenie telewizor\u00f3w z g\u0142owic\u0105 DVB-C + Modu\u0142 CI\" href=\"https:\/\/www.telkab.pl\/index.php\/strojenie-telewizorow-z-glowica-dvb-c-modul-ci\/\">Strojenie telewizor\u00f3w z g\u0142owic\u0105 DVB-C + Modu\u0142 CI<\/a><\/li>\n<li class=\"options\">Strojenie dekoder\u00f3w dost\u0119pnych w sieci Tel-Kab<\/li>\n<li class=\"options\"><a title=\"Windows 10 - brak po\u0142\u0105czenia internetowego\" href=\"https:\/\/www.telkab.pl\/index.php\/windows-10-brak-polaczenia-internetowego\/\">Windows 10 &#8211; brak po\u0142\u0105czenia internetowego<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Infolinia dzia\u0142u technicznego jest dost\u0119pna w godzinach:<\/strong><\/p>\n<p>Od Poniedzia\u0142ku do Pi\u0105tku, w godzinach od 8:00 do 21:00.<\/p>\n<p>W weekendy oraz dni wolne ustawowo \u2013 jest mo\u017cliwo\u015b\u0107 pozostawienia wiadomo\u015bci g\u0142osowej na infolinii awaryjnej, (Warunkiem przyj\u0119cia zg\u0142oszenia jest podanie dok\u0142adnego adresu i telefonu kontaktowego.) prosimy o dok\u0142adne podanie adresu \u015bwiadczenia us\u0142ugi, pod numerem (22) 415-00-00 wew. 3.<\/p>\n<p>Po weryfikacji zg\u0142oszenia nasz konsultant oddzwoni do Pa\u0144stwa.<\/p>\n<p>Zach\u0119camy te\u017c do wys\u0142ania zg\u0142oszenia na adres e-mail: boa(at)telkab.pl*<\/p>\n<p>*- (at) zamieni\u0107 na @[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row margin_top=&#8221;-80&#8243; full_width_row=&#8221;true&#8221; css=&#8221;.vc_custom_1704797003221{margin-top: 0px !important;border-top-width: 0px !important;padding-top: 0px !important;}&#8221;][vc_column offset=&#8221;vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;11584&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; image_hovers=&#8221;false&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text] Szybka pomoc Problem z po\u0142\u0105czeniem internetowym: Sprawd\u017a po\u0142\u0105czenie: Upewnij si\u0119, \u017ce wszystkie kable s\u0105 poprawnie pod\u0142\u0105czone do modemu i gniazda \u015bciennego. W przypadku us\u0142ugi dostarczonej kablem koncentrycznym dokr\u0119\u0107 ostro\u017cnie wszystkie z\u0142\u0105cza. Je\u015bli jeste\u015b abonentem us\u0142ugi \u015bwiat\u0142ow\u00f3d do mieszkania&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-11589","page","type-page","status-publish","hentry","description-off"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Szybka pomoc - Tel-Kab | Telewizja | Internet | Telefon<\/title>\n<meta name=\"description\" content=\"Pe\u0142na wolno\u015b\u0107 wyboru! Po\u0142\u0105cz dowoln\u0105 opcj\u0119 Internetu z dowolnym pakietem telewizji. 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